Q: Why did U-GATE invent this design?

A: There are 2 main reasons;
1) Over the years, reports showed that most cases of fallen window panels are casement window that opened outwards
2) Dangerous window cleaning practices

Q: Can this window design be opened outwards?

A: Nope, this is a sliding window with exclusive feature (pivoting inwards) for cleaning/ maintenance.

Q: Is this window design compatible with grilles?

A: Yes it is compatible with openable grilles.

Q: How long is the warranty period?

A: 1 year for water seepage while 10 years for accessories (Material Supply)